Watch Repair, Servicing & Vintage Watches
We’ve been helping the Seattle Metro Area tell time for three generations. From a simple watch battery installed while you wait, to servicing an heirloom timepiece or adding to your watch collection, Federal Way Custom Jewelers has all your watch needs under one roof. Our watch repairs are the fastest in the area, with turnaround times of 3-6 weeks, and backed with a one year warranty!
Watch Batteries: Quick, Affordable, Reliable
Our watch experts will replace your watch battery, while you wait! We charge $10 for standard batteries and $18 for lithium batteries. We use only high-grade Energizer batteries. This service typically takes less than 10 minutes, and our batteries are backed by a 1-year warranty.
Have more than 2 watches?
Schedule an appointment with our watch team to drop off your watches for a 1-2 day turnaround on a larger collection of watches. We will call you when they are ready. Bulk pricing is available for collections of more than 10 watches.
Have a high-end watch, waterproof watch, or other special need?
Free watch band adjustments and pin replacements
Do you have a new watch, and need the band adjusted? Or maybe you’ve lost weight and want to remove some links from the metal watch bracelet? Our team of watch experts can adjust the vast majority* of watch bands and bracelets, done while you wait, typically in less than 15 minutes. We do not sell brand-name watch bands, so if you need a link added to a name brand watch, you will need to supply the links.
Have a broken pin in your watch band, or maybe your watch band keeps popping open?
*While we can adjust and repair most watch bands, some are harder or risky to do. Luxury watch bands such as Rolex, Cartier, Omega and Movado often require special tools and equipment to adjust or repair the bands. For these adjustments, your watch would need to be adjusted or repaired at our watchmaker’s shop for a small fee. We are happy to provide an estimate, which will take approximately one week after receiving your watch.
Watch Band Replacements
Does your watch need a new band or bracelet? Maybe you are looking to give that old watch a bit of a facelift with a more modern strap? Visit Federal Way Custom Jewelers for a wide range of watch bands in-stock and even more available to order. As a Speidel & Stuller authorized retailer, we have a huge inventory of high-grade replacement watch bands, including:
- Leather watch bands
- Lizard Grain & Alligator Grain watch bands
- White, Blue, Pink, Green, Red, Purple & various other color bands
- Rubber & Silicone watch bands
- Metal bracelet watch bands
- Speidel stretchy watch bands
- NATO style nylon watch bands
- Antique-style ladies silk watch bands
While we do not stock aftermarket branded watch bands, for luxury watches, we are always happy to help clients source high grade replacement bands or restore the band they already have. This includes Rolex, Omega, Cartier, Jeager LeCoultre, Audemars Piquet, and more. Feel free to contact us for more information.
Full Service Watch Repair, 1 year warranty
Have a watch that is not keeping time, or non-running? Our team of watch experts is happy to help diagnose the problem and give you an estimate for the repair. We have contracted with two teams of horologists to better serve your needs. We offer the following repairs, on both vintage and modern watches. We always use factory parts when available and offer 1 year warranties on our watch repair.
- Stem & Crown Replacement
- Crystal Polishing & Replacement
- Dial Refinishing & Repair
- Quartz Movement Repair
- Mechanical Movement Repair
- Automatic Movement Repair
- Case & Bracelet Polishing & Detailing
We work on the following watch brands: Rolex, Tudor, Omega, Longines, Patek Philippe, Jaeger LeCoultre, Audemars Piquet, Piaget, Vacheron & Constantin, Tissot, Panerai, Cartier, Bulova, Zenith, Eterna, Cyma, Doxa, Hamilton, Gruen, Wittnauer, Technos, Zodiac, Universal Geneve, Seiko, Grand Seiko, Citizen, Shinola, Movado, Tag Heuer, Breitling, IWC, Chopard, Hublot, Orient, Swatch, Casio, Bell & Ross, Oris, Franck Muller, Ebel, Rado and more.
Mechanical & Automatic Watch Servicing
Using a Rolex as an example, a service would include the following: disassembling the watch, deep cleaning, reassembling & oiling, replacing seals & gaskets, new main spring, new crystal, polish case & detail band (on modern models), pressurize the watch; then check for accuracy and re-time the watch using state-of-the-art computerized watch timers. On Rolex, this work would take 4-6 weeks and come with a 2 year warranty.
How much does it cost to service a watch?
How often should you service your watch?
While many watch experts and manufacturers will recommend an “every 5 year” or some such schedule for watch servicing, we are true believers in not messing with something that is working well. If you have a watch that is running well and keeping good time, it probably does not need to be serviced. Some clients can go 30-40 years without servicing their high-grade watches. Other clients will find that their watch is losing time and needs that service more frequently.
Is a watch repair “worth it”? What is my watch worth?
We know that a $750 repair is easier to justify on a $2200 watch than it is on a $800 watch. We also know that the $800 watch may be far more sentimental than the $2200 watch. All we can do is provide the estimate for the cost to repair your watch, and ultimately the decision is yours as to whether or not you proceed with the repair. If you are curious about the value of your watch, either as-is or in restored condition, we are happy to provide a casual estimate of value. Generally speaking, mechanical and automatic watches, and/or those from luxury brands, are worth the most.
Do you sell watches? Do you buy watches?
This means that yes, we do buy watches. If you are looking to sell a watch in Federal Way, you should certainly give us a try. We are especially interested in pre-owned Omega, Rolex, Cartier, Longines, Patek Philippe, and other rare, old, or unusual watches. We will buy watches in any condition, from rusty barn finds to gleaming treasures. If you are selling a modern watch with a retail price under $1500, or a quartz battery powered watch, we are probably not a buyer.