Visit us! Appointments Recommended
The Federal Way Custom Jewelers showroom in Federal Way, WA is open Tuesday-Saturday 10am – 6pm, walk-ins welcome. We are located centrally in Federal Way on 320th, between Trader Joe’s and Crumbl Cookies. If you have something specific in mind we recommend scheduling an appointment with one of our jewelry design, repair, or estate advising experts such that they have the time to best serve your needs. You are welcome to include a photo when you message us, or email with additional images. To book an appointment, submit the form below or call us at 253-839-7389.
Using the below form, we will contact you within 24 hours to confirm your appointment or schedule you at a different time. If you have not heard from us, please check your spam folder or give us call. Initial consultations typically last around an hour for custom design or engagement ring purchases, with less time required for most repairs. We are closed Sunday, Monday, and on major holidays. Please check our Google listing and Yelp profile for latest hours updates and weather-related closures.
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Safety & Thank You
Masks and face coverings are no longer required to be worn in our store. We will gladly wear them by request. For additional safety, we follow a strict cleaning and sanitation protocol, all employees have been fully vaccinated, wash hands before each appointment, stay home if sick, and try to maintain a socially distanced shopping experience. We will be updating our website frequently with new inventory to allow better at-home shopping, too. We appreciate your patience and support as we navigate the COVID19 crisis. Thank you for your understanding and support.
Curbside pickup, email quoting, and remote video consultations are still available; please use the form above to discuss options.