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Appointments Preferred 

Updated January 2022

The Federal Way Custom Jewelers showroom in Federal Way, WA is open Monday-Saturday 10am – 6pm. We recommend scheduling an appointment with one of our jewelry design/repair or estate experts such that they have the time to best serve your needs. We accept walk-ins on a case-by-case basis when we are able to safely accommodate additional clients. To book an appointment, submit the form below or call us at 253-839-7389. Please note that we will be closed on Fri/Sat January 14/15 for a family wedding. 

If you use the below form, we will contact you within 24 hours to confirm your appointment or schedule you at a different time. If you have not heard from us within 24 hours, please check your spam email folder. For appointments on Sunday or outside regular hours, please note your preferred time on the form and we will do our best to accommodate you. We are closed major holidays.

Request An Appointment

Safety & Thank You

In order to maintain the health of our clients and employees and be in line with the current county and state health guidelines, masks are required at all times in our store. We follow a strict cleaning and sanitation protocol for the protection of our clients. All employees have been fully vaccinated, will wash hands before each appointment, stay home if sick, and try to keep 6 feet from clients and each other. We appreciate your patience and support as we navigate the COVID19 crisis. 

Curbside pickup, email quoting, and remote video consultations are still available; please use the form above to discuss options.

Thank you for your understanding and support while we navigate these trying times. Your health and safety is very important to us. Do not hesitate to contact us with any questions.