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Western Washington’s

Best Jewelry Repair

We specialize in fine jewelry repair on platinum, gold and silver.

Federal Way Custom Jewelers has provided expert repair services for over 50 years.

If you are unsure what your piece needs, bring it to us for an expert opinion. On rare occasions, the piece will be sent to the goldsmith for an estimate before the work is completed. All of the below repairs can be done in gold, silver, platinum and palladium. Generations of clients have trusted us with their antiques & heirlooms. We believe in our work, and we stand firmly behind our repairs.

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Ring Sizing

Our jewelers can adjust rings larger and smaller

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Jewelry Prongs

Skilled in tightening and repairing prongs

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Soldering Jewelry

Fixing broken chains, bracelets, ring shanks, and more

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Gem Replacement

Experienced in replacing the heads and settings of stones

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Polishing & Plating

Bring your old jewelry to life with rhodium plating, polishing or refinishing

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Jewelry Re-Stringing

We can re-string your beads and pearls

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Polishing & Faceting

Our team can polish and re-facet gemstones and diamonds

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Watch Repair

We handle miscellaneous watch repairs,  battery replacements and band sizing

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Trade

We are happy to consider any scrap metals, estate jewelry, diamonds, coins, etc. as trade toward a repair or new item in our store. If you choose to repair or purchase something new, we will give you the full market value of the item(s) as a store credit toward that repair or purchase. This is often the best use of old or unwanted jewelry, as it allows you to get something new that you will love to wear. If the items are sentimental, we can reuse some of the materials or diamonds in a new custom piece, and use leftover materials as a cash credit.

Generations of clients have trusted us with their antiques & heirlooms

Simple or complex, we have years of experience repairing and restoring antique and heirloom jewelry. Repairing broken antique jewelry requires care and skill. When you bring your item to Federal Way Custom Jewelry, you can rest assured that your precious pieces are in good hands.

We believe in our work, and we stand firmly behind our repairs

Unlike many jewelers who repair a piece, and then charge you when their repair doesn’t last, we guarantee almost all of our repairs for one year. Frequently we see our pieces 20 years after they were made, still in perfect condition due to the quality of our gold work. While it is a rare, if we feel a repair is ill advised, we will guide you through your options. 

Jewelry repair is an art that takes time to be done correctly

Most repairs take three to five days, longer if the repair is intricate or complex. All repairs happen in a secured off site facility, by the best Goldsmiths in the area. Goldsmiths are artists who want to repair and restore your jewelry to its original condition, and while rush jobs may be necessary, we take time to do our work well.

Integrity is essential to our jewelry repair process

When you bring your piece in to our store, we will look at it with you, under the microscope to determine the extent of any damage, wear, and show you what ought to be fixed. This will also inform you first hand of the features unique to your gems and jewelry, for your peace of mind. This allows us to fully describe the piece and the repair before the work is done, and a claim slip will be given to you noting the features of your piece. 

Schedule A Repair Consultation

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