Western Washington’s

Best Jewelry Repair

We specialize in local, affordable, high-quality jewelry repairs.

All repairs performed locally by master craftsmen, complete with 1 year warranty. 


expert repair services for over 60 years.

From the most simple repairs to the most complex, we offer affordable, high-quality repairs you can trust. All repairs are done locally by our in-house team of jewelry specialists and master goldsmiths and backed by our 1-year warranty. 

If you are unsure what your piece needs, bring it to us for an expert opinion. We do not cut corners- we do repairs the best possible way for lasting, quality work. All of the below repairs can be done in any color and karat of gold, silver, platinum and palladium. Most repairs are completed within 5-10 days; complex restorations or watch servicing can take longer. We specialize in wedding ring repairs, chain solders, antique restorations, and more.

Generations of clients have trusted us with their antiques & heirlooms. We believe in our work, and we stand firmly behind our repairs. Our repair estimates are always free, and we are happy to discuss a potential project. 

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Ring Sizing

Our jewelers can adjust rings larger and smaller and restore worn shanks 

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Jewelry Prongs

Skilled in tightening and repairing prongs, & full head replacement 

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Soldering Jewelry

Fixing broken chains, bracelets, ring shanks, etc. Standard & Laser available


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Gem Replacement

Experienced in replacing missing Diamonds & gems, as well as repairing settings

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Polishing & Plating

Bring your old jewelry to life with rhodium plating, gold plating, polishing or refinishing

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Jewelry Re-Stringing

We can re-string your beads and pearls, hand knotted or strung unknotted

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Polishing & Faceting

Our team can polish and re-facet gemstones and diamonds, or custom cut a gem for your project

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Watch Repair

 Battery replacements and band sizing on site, full service watch repair & servicing by estimate 

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Reuse or Trade Your Jewelry 

We are happy to consider any scrap metals, estate jewelry, diamonds, coins, etc. as trade toward a repair or new item in our store. If you choose to repair or purchase something new, we will give you the full market value of the trade item(s) as store credit toward that repair or purchase. This is often the best use of old or unwanted jewelry, as it allows you to get something new that you will love to wear. If the items are sentimental, we can reuse some of the materials or diamonds in a new custom piece, or use your materials in your repair. Missing a Diamond? We are happy to use a Diamond you already own as the replacement. 

Questions about our local jewelry repair experts? Contact us for more information.

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Generations of clients have trusted us with their heirlooms

Simple or complex, we have years of experience repairing and restoring antique and heirloom jewelry. Repairing broken antique or estate jewelry requires care and skill, and we do what it takes to find original parts, matching gemstones, period correct engravings, etc. to complete the project authentically. When you bring your item to Federal Way Custom Jewelers, you can rest assured that your precious pieces are in good hands, and will come back to you in like-new condition. 

We believe in our work, and we stand behind our repairs

Unlike many jewelers who repair a piece, and then charge you when their repair doesn’t last, we guarantee almost all of our repairs for one year. When you bring your item in, we will work with you to determine the problem and the root cause of it with the goal of preventing future issues. While it is rare, if we feel a repair is ill-advised, we will candidly guide you through your options. We pride ourselves in the lasting durability of our goldsmithing work. 

Jewelry repair is an art that takes time to be done correctly

Most repairs take five to ten days, longer if the repair is intricate or complex. All repairs occur in a secured off-site facility in Tacoma, by the best Goldsmiths in the area. Goldsmiths are artists who want to repair and restore your jewelry to its original condition, and while rush jobs may be necessary, we take time to do our work well. We do not offer same-day repairs, since we believe that providing quality work at good prices are the most important factors. 

Integrity is essential to our jewelry repair process

When you bring your piece into our store, our GIA-trained staff will look at it with you to determine the extent of any damage and show you what ought to be fixed. For Diamonds over 1/2ct in size, they will be viewed under a microscope with you, such that you can identify the unique features or laser inscription of your piece. This allows our clients to identify their item, or their Diamond, before and after the work is completed for peace of mind. Items in our care are fully insured at all times. 

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