Testimonials
"I recently purchased a Trew Tungsten wedding ring from your store via the Internet. I had a limited time in the USA to receive the ring after ordering it due to a work assignment...your store stayed in close contact...throughout the transaction, never overpromising anything, but delivering the beautiful ring within three weeks...thank you for a "Trewly" wonderful customer oriented experience. My wife and I plan to patronize your store again."
-Chris Y.
Internet Customer
"Thank you so much for doing such wonderful custom work! This ring is so important to me because it was my grandfather's and father's, and now thanks to you I can wear it. I really appreciated your wonderful customer service and hope that sometime soon I'll be back at your Jewelers getting fitted for an engagement ring! I could only trust your company. Thanks again for the beautiful ring!"
Federal Way, WA
"You are awesome! I am totally stoked; I didn't expect the ring that soon. I love your store and your family of employees. Really you guys are amazing!"
-Greg H.
Redmond, WA
"It's just so much fun to come by that people go out and tell others. It's the atmosphere that brings people in."
-Barbara C.
"I wanted to let you know that we received our TrewEdge Tungsten ring from your jewelry store. My fiancee loves it and it's the perfect size as well. Thank you so much for your terrific service. I really appreciate all the email, snail mail (receipt) and phone communication letting me know the status of exactly where it was at all times. And, you got it to us weeks in advance of when everyone else quoted (within a week and a half instead of 3 to 4 weeks) and it was fully insured which really gave me peace of mind considering the amount of investment it was. We frequently order products online, but I think you gave it a very personal touch and lots of care. Anyway, I think you have terrific customer service and did a great job.
Again, thank you!"
-Joanna, Customer
Aliso Viejo, CA
"The jewels are not so much what you wear on your hands, but the real jewels are the hands from which they are made; that's how I think of you guys when I am in the store."
-Chris T.
Customer
"I have never been so comfortable spending my money, especially where jewelry is concerned, because you are so honest."
-Jackie R.
Customer
"Once I walked in the door, I realized that your store can create anything. I knew immediately that you are jewelers, not just tag readers."
"After shopping all the chain stores in the past, I no longer go anywhere when it comes to jewelry. Federal Way Custom Jewelers has the stones in all the colors you will ever need to see. This is the only store for gems."
-Robert E., Customer
Kent, Washington
"The ring is absolutely more dazzling than I thought it would be! Thank you so much for all the time and effort you put towards building me that perfect ring. Your supreme knowledge of your craft combined with the integrity of Federal Way Custom Jewelers, made me feel comfortable and confident throughout the entire event. Excellent service! I will be hand delivering all of my friends and family."
-Ryan T., Customer
"Thanks to all of you for the fun and friendship. It has been a treat to get to know each of you."
-Brenda D., Customer
Federal Way, Washington
